Archive for 2006

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Knowledge management fact – collaboration degrades when people are further apart

Posted by  Shawn Callahan —December 6, 2006
Filed in Strategy

Mark and I have been helping clients with knowledge strategies lately and as we write them up we would remember  knowledge management ‘facts’ like, “knowledge transfer significantly degrades when people are separated by more that 18 feet.” You know how it is, you remember something like this but where is the original research. So I […]

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Action-oriented communities of practice

Posted by  Shawn Callahan —December 3, 2006
Filed in Collaboration

This a re-posting as I have updated the diagram that goes with the post and there seems to be a growing interest in this simple model. There often comes a point in the life of a community of practice when the group really benefits from creating tangible things designed to improve the members’ practice. This […]

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Get your executives reading over Christmas

Posted by  Shawn Callahan —December 2, 2006
Filed in News

Some of my best projects started from getting a group of executives to read books like The Tipping Point: How Little Things Can Make a Big Difference or Emergence: The Connected Lives of Ants, Brains, Cities, and Software. So now is the time to suggest a couple of good books to get your executives thinking […]

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Three types of collaboration

Posted by  Shawn Callahan —November 29, 2006
Filed in Collaboration

Nancy White and I have been working on a project to help our client enhance their collaboration practices. In the process we’ve identified three types of enterprise collaboration. Love to hear what you think of the idea. Nancy is riffing on this topic too and has added a bunch of other cool resources in her […]

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How a community can find the information it needs

Posted by  Shawn Callahan —November 26, 2006
Filed in Collaboration

Social searching is the next big step in helping you get the search results you need. This is how it works. Someone in your community creates a community search engine for your group and then everyone in the community starts using it. When the results appear you add value by telling the engine which results […]

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Anecdote circles are like dinner parties…

Posted by  Mark Schenk —November 24, 2006
Filed in Business storytelling, Communication

We often describe anecdote circles as being a bit  like dinner parties, with the exceptions that we try have just one conversation at a time, and there is no wine. Well, last night I facilitated an anecdote circle that was exactly like a diner party… SMS Management and Technology, an Australian consulting company (that both Shawn and […]

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Here are 14 questions to help you decide what to do in your KM initiative

Posted by  Shawn Callahan —November 24, 2006
Filed in Collaboration

I’m reading Stealth KM: Winning Knowledge Management Strategies for the Public Sector. It’s a well written and comprehensive approach to implementing KM. And the author, Niall Sinclair, understands public sector environments. My only criticism would be its overemphasis on capturing knowledge but this is a minor point because there is a lot of good, practical advice […]

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When collaborations go bad

Posted by  Shawn Callahan —November 23, 2006
Filed in Collaboration

Here’s a great video describing how a collaboration between Rob Fulup and Michael Schrage (author of Serious Play) hit a low point but got back on track with assistance from Bernie DeKoven. There are a couple of reasons why I liked this clip: the information is presented as a story where Rob and Michael recount their poor […]

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How to use del.icio.us to foster collaboration

Posted by  Shawn Callahan —November 20, 2006
Filed in News

del.icio.us is a free social book-marking web site which can help a group share useful links. Instead of one person relying on their own efforts to find relevant and useful information, with social book-marking you can distribute the effort among your group. Teams, communities and networks within and across organisations can make use of this simple […]

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Sharing how to do things

Posted by  Shawn Callahan —November 20, 2006
Filed in News

I discovered Instructables today. A web site for sharing ‘How To’ advice. Imagine if organisations had a similar capability. It is interesting how many entries link to YouTube or upload a video to convey how they do things. How many organisations are you aware of actively using video on their intranets?

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