Welcome to the September Anecdote newsletter. It’s been a busy but exciting past month. During August we celebrated Anecdote’s third birthday and to mark the …

One of the most useful books I own is Gary Klein’s “Intuition at Work: Why Developing Your Gut Instincts Will Make You Better at What …

In 1805 William Clark notes in his expedition journal that the Mandans [a Native American tribe] believed that buffalos could be attracted to close-by hunting grounds by …

One of the techniques I’ve recently introduced to my projects is what Gary Klein calls a PreMortem. As we all know, a postmortem helps us learn why …

Some of my favourite bloggers are talking about expertise location recently. Jack Vinson provides a good summary. Luis Suarez riffs off Dennis McDonald, who has …

One of our newsletter readers asks the following question in relation to our article on expertise location: “do you have any comments or references on …

There is a discussion on ActKM this morning about weak signals and Dave Snowden has relayed some observations he heard from Gary Klein this week which …

Malcolm Gladwell’s post on a quick and dirty way of picking winning NBA Knicks teams got me thinking about other helpful heuristics. In particular I …

Nature has just reported on research which found people make better decisions by going with their gut if the situation is complex. The evidence is …

Dave Snowden frequently says: “Humans are not ants. We have ‘free will’ and can impose order on an otherwise complex system.” This sounded like a sound …