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Make it explicit when…
The following four conditions are cited as factors that communities of practice might consider in deciding whether something should be made explicit: it is relatively …
Read MoreRedressing the balance in developing knowledge strategies
Strategies should result in a set of actions making the organisation more valuable to whoever it serves. Knowledge strategies are no different but most organisations …
Read MoreUsing stories to retain and keep alive retiring employees’ knowledge
I should have mentioned this earlier but this Friday (23rd February) I will be presenting a workshop in Sydney on how to use stories to …
Read MoreFinding success stories
Have you ever been asked to find success stories and been unsure where to start? Done well success stories slide effortlessly from one teller to the …
Read MoreOrganisational stories
A friend of a friend of our is a frequent business traveller. Let’s call him Dave. Dave was recently in Atlantic City for an important …
Read MoreMoving from on-line to face-to-face and back again
I met John Smith and Bev Trayner face-to-face for the first time last year in Florence at a CP2 dialogue. I’d known both of them …
Read MoreThree types of collaboration
Nancy White and I have been working on a project to help our client enhance their collaboration practices. In the process we’ve identified three types …
Read MoreHow to use del.icio.us to foster collaboration
del.icio.us is a free social book-marking web site which can help a group share useful links. Instead of one person relying on their own efforts …
Read MoreSocial network perspective of knowledge-retention strategies
Salvatore Parise, Rob Cross and Tom Davenport have teamed up to write an article for Sloan Management Review titled: Strategies for Preventing a Knowledge-Loss Crisis. …
Read MoreNancy White and me at VPSCIN
Nancy and I facilitated a workshop this week for the Victorian Public Sector Continuous Improvement Network (VPSCIN) where we explored the relationship between communities of …
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