Blog

MLA stands for Museums and Libraries Association and my friend Victoria Ward has recently finished a tremendous project using narrative techniques to help MLA London …

Here is my test for whether a skill is manipulative: “Would it lose its power if people knew exactly what you were doing and why?” …

Last week Mark and I agreed to each develop a plan detailing how we were going to meet our targets. I opened up Excel and …

People respond so differently to new ideas. While some people jump with excitement at the thought of new possibilities and irrational ideas, unfamiliarity can others …