Archive for February, 2009
Community of practice paper featured in Insightory
Just to let you know that my paper on tacit knowledge and communities of practice has been featured on insightory.com.
Read MoreAssessing the health of a community of practice using net promoter score
It’s a simple idea: if you have more promoters than detractors you can expect your business to thrive. This is the basis of the Net …
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