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Some findings from a recent paper about the online community: ActKM

Posted by  Shawn Callahan —May 27, 2006
Filed in Collaboration

Trish Milne and I had one of our papers recently published in the Journal of Knowledge Management entitled, ActKM: the story of a community. Here are some of the finding from our research:

  • 78% of respondents had never or only infrequently posted to the online discussion
  • 21% of respondents indicated that ActKM has sparked initiatives in their organisations
  • Over a 1/3 of respondents indicated that they have made off-list contact with list members and 80% of these contacts were with people with whom they had not previously communicated
  • The ability to network with new and interesting people was listed as the most valuable aspect of ActKM

20% of the 840 members of ActKM responded to our survey. The paper also reports on interviews we did with frequent contributors and the core team.

Milne, P. & Callahan, S. D. 2006. ActKM: the story of a community. Journal of Knowledge Management, 10(1): 108-118.

About  Shawn Callahan

Shawn, author of Putting Stories to Work, is one of the world's leading business storytelling consultants. He helps executive teams find and tell the story of their strategy. When he is not working on strategy communication, Shawn is helping leaders find and tell business stories to engage, to influence and to inspire. Shawn works with Global 1000 companies including Shell, IBM, SAP, Bayer, Microsoft & Danone. Connect with Shawn on:

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