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When it comes to Social Network Analysis (SNA) a common practice is to use centrality measures such as Betweenness (Bridgeness), Closeness and Degree. For instance, …

“Whoever said money can’t buy happiness simply didn’t know where to go shopping”. As a patient husband who has trekked around my share of shops …

Looks like we had one of our articles published in The Daily Anecdote. This newspaper clipping generator is a bit of fun. [via Steve Rubel] …

The actKM list has a discussion underway to collect stories of how people have (either successfully or otherwise) tried to get management support for their …

Merlin Mann at 43 Folders points us to an interesting book called Mindfulness and makes reference to Jorge Borges’ (one of my favourite writers) famous list …

Last week I suggested we needed more techniques that fostered deeper conversations in business. Well here is a new resource which will help you get …

David Maister has just written an example speech for a new Marketing Director starting out in a law firm. It occurred to me that a …

A few months ago I facilitated an open space session for a group of knowledge coordinators working in a government agency. We spent the day …

Denham Grey says: In a world of information and knowledge, the key process for business is conversation. At the same time we never seem to have time …