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There sure is a lot of talk going on about Social Network Analysis. What you probably haven’t heard of however is a Sensemaking approach to Social …

I’m always on the lookout for good quotes. I found these in the forward to Michael Lissack and Johan Roos’ book The Next Common Sense: …

In working with organisations using business narrative, one of the objectives is to identify a suite of interventions intended to move things in the desired …

David Maister has posted a list of things organisations should do to get the most from their training efforts. Here are two points which I’ve …