ActKM: the story of a community
A paper Trish Milne and I wrote over 12 months ago has just been published in the Journal of Knowledge Management. It’s called ActKM: the story of a community and it reports on a research project that sought to discover the value of the online discussion list to its members; how members manage the postings, the degree of off-list activity generated through the list; and the impact of the list on KM practice.
Of course ActKM has changed considerably over the last 3 months with its disappearance and re-emergence but the characteristics we found seemed to have endured in the new reincarnation of ActKM.
Shawn, author of Putting Stories to Work, is one of the world's leading business storytelling consultants. He helps executive teams find and tell the story of their strategy. When he is not working on strategy communication, Shawn is helping leaders find and tell business stories to engage, to influence and to inspire. Shawn works with Global 1000 companies including Shell, IBM, SAP, Bayer, Microsoft & Danone. Connect with Shawn on: