One of the key components to a social network analysis (SNA) is the designing of the questions.
Here are some examples of some questions often used in SNA*:
These listing of questions reflect all kinds of qualities like trust, communication flow, problem solving networks etc.
You can face a real dilemma however, if, once having designed the questions you get feedback like “we are not sure this survey should go across our teams” or even worse “ we don’t feel comfortable revealing our names in this survey so we would like to make it anonymous”.
Such problems bring up a really good, but maybe often overlooked point. How the group will actually make sense of your wonderful SNA questions? One approach to this conflict may lay in the use of our Power Law. Simply raise the power of the group that you are working with. Involve them, collaboratively, in a discussion around the design of the social network analysis.
(*-See The hidden power of social networks )
About Andrew Rixon
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