Sue Huckson of the National Institute of Clinical Studies pointed out to me the other day just how negative the term ‘lurker’ is and suggested that we refer to those community of practice members who dwell at the periphery of our communities as ‘tourists’. I like the term. Perhaps we can apply the following metaphor. Those who visit infrequently are tourists (or travellers), those that are there for most of the time are residents, active participants are citizens and the core team become the elected officials. Hmmm, all metaphors break down as some point and I’m uncomfortable with the last step.
About Shawn Callahan
Shawn, author of Putting Stories to Work, is one the world's leading business storytelling consultants. He helps executive teams find and tell the story of their strategy. When he is not working on strategy communication, Shawn is helping leaders find and tell business stories to engage, to influence and to inspire. Shawn works with Global 1000 companies including Shell, IBM, SAP, Bayer, Microsoft & Danone. Connect with Shawn on:
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