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As the saying goes, the best-laid plans of mice and men can still go wrong. Listen to hear what a group of economists proposed to eradicate an issue impacting a series of childcare centres.

How does adding one word to a question completely change what the answer will be? Listen to hear how Professor Ellen Langer changed the way we think about human behaviour.

Most of the decisions experienced leaders make, day in and day out, are intuitive. How can you use stories to influence decision makers? Find out here:

“Insight is an unexpected shift to a better story.”–Gary Klein, Seeing What Others Don’t You can download the pdf version of this article. Shawn and …

I’m thoroughly enjoying reading Influencer at the moment and the story of Dr Everett Rogers grabbed my attention. After finishing his PhD his first job …

Smart people hate being told what to do. In many of our projects we see the ‘head office pattern’ where HO is seen as a …