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Collaboration requires fairness
Humans have a strong sense of fairness. If two people are given a sum of money and one is asked to divide it and offer …
Read MoreAsk a gardner what she knows, in a garden
Remembering experiences is heavily dependent on surroundings. I’m currently helping an energy company learn the lessons from retiring employees. I’m videoing their experiences with the …
Read MoreMy friends confirm my huntch that knowledge work is dead
Yesterday I arrived home from a relaxing trip to Jervis Bay to enjoy Christmas with my family (sans computer). So today I couldn’t help myself …
Read MoreThe billiard ball example
When I talk about complexity to clients I mention that complex systems are impossible to predict in detail especially as your forcast extends into the …
Read MoreHistory matters
I just received this comment from AJ which I thought you would enjoy. I will let her comment speak for itself. I’m an anthropologist who’s …
Read MoreData, Information, Knowledge: a sensemaking perspective
The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …
Read MoreFinding and amplifying a sense of direction—directional stories
This week I have been talking to people about foundational stories and how they are important for reinforcing the core vales and direction for everyone …
Read MoreHow Gehry designs—the full story
On the recommendation of Johnnie Moore, I read A Perfect Mess by Eric Abrahamson and David Freedman. I was really looking forward to this book …
Read MoreUsing small rituals to switch roles and behaviour
Our behaviour changes with the roles we play, and sometimes we need a trigger to remind us to move from one role to another to ensure our behaviour suits the …
Read MoreSurveys, rewards and shame
Bob Sutton has a terrific post describing how Cedars-Sinai Medical Center got all their doctors to wash their hands. His main source for the post is …
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