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How Gehry designs—the full story

Posted by  Shawn Callahan —May 22, 2007
Filed in Anecdotes

On the recommendation of Johnnie Moore, I read A Perfect Mess by Eric Abrahamson and David Freedman. I was really looking forward to this book because it held the promise of providing an interesting view of issues dear to my heart: chaos, complexity and messiness (I also hoped it might give me good reasons for […]

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Using small rituals to switch roles and behaviour

Posted by  Shawn Callahan —January 28, 2007
Filed in Collaboration

Our behaviour changes with the roles we play, and sometimes we need a trigger to remind us to move from one role to another to ensure our behaviour suits the context. The TV series, The West Wing, provides many good examples of where this switch falters. For example, President Bartlett will have an intense meeting with his advisors, Josh and Toby, and […]

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Surveys, rewards and shame

Posted by  Shawn Callahan —September 27, 2006
Filed in Anecdotes

Bob Sutton has a terrific post describing how Cedars-Sinai Medical Center got all their doctors to wash their hands. His main source for the post is a New York Times Magazine article called Selling Soap by Stephen Dubner and Steven Levitt. The hospital started out with 65% compliance. [Now this percentage is thrown into question by some […]

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Storytelling versus story-writing

Posted by  Shawn Callahan —August 21, 2006
Filed in Business storytelling

One way we help businesses learn and change is to help them find and collect their stories. These business stories are not fancy, crafted stories you might expect an archetypal storyteller to deliver. Rather they are often simple utterances in response to questions like, “So, what happened?” or “What’s going on around here?” These simple […]

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Bring the bulletin board back – find out who knows what, who and how

Posted by  Shawn Callahan —July 2, 2006
Filed in Culture

It’s hard to know what your colleagues know unless you ask them. A simple method is to erect a pin board in your department, section or team where people can post questions. Include your name on your question and wait for an answer. You’ll be amazed of who knows what. Sounds simple so why don’t we […]

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Modelling Human Ecosystems with Agents

Posted by  Shawn Callahan —April 7, 2006
Filed in Events

Pascal Perez is running a short course in Canberra I thought you might like to know about. Here are the details: Modelling Human Ecosystems with Agents An Intensive Postgraduate Course:  June 19 – June 30, 2006. 9.30a.m. – 5.00p.m Course Convener: Dr Pascal Perez This course aims to introduce students to the principles and operation of […]

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Data, Information, Knowledge: a sensemaking perspective

Posted by  Shawn Callahan —March 30, 2006
Filed in Insight

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted to knowledge. This metaphor of a pyramid or ladder to explain these concepts is unhelpful because you start to believe one is better than the other and there is a […]

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Communities of practice – the right brain of the organisation?

Posted by  Mark Schenk —January 5, 2006
Filed in Collaboration

Happy New Year to everyone from the team at Anecdote.  We hope you are returning fresh and fully charged to take on 2006… I have been thinking about a metaphor that describes communities of practice as ‘the right brain of the organisation’.  As we know, the right and left brains are described as performing different […]

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Learning from experience using video

Posted by  Shawn Callahan —September 7, 2005
Filed in Insight

Video is finally making it into the mainstream for organisations to see and hear, almost first hand, the experiences of their colleagues. The availability of reasonably priced video capture and editing solutions are now available. It is simple for someone to pick up a video recorder, film a colleague, download the video to a computer […]

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The role of instant messaging in communities of practice

Posted by  Shawn Callahan —August 10, 2005
Filed in Collaboration

James Dellow made an excellent post today pointing us to some articles in The Australian which explore the ‘whats’ and ‘hows’ of instant messaging (IM). I think IM is one of the most useful tools for distributed community development and, interestingly, you don’t even have to use it to chat and it still helps. Let […]

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