Search Results for: change management

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Strategy and the Fat Smoker

Posted by  Shawn Callahan —December 20, 2007
Filed in Strategy

I’ll remember Strategy and the Fat Smoker (SATFS) by David Maister for two things: helping me realise that creating a resolve in a group to …

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Space and tools impacts thinking

Posted by  Shawn Callahan —October 12, 2007
Filed in Strategy

We’ve been running a series of knowledge strategy projects for natural resource management regions across Australia. The activities culminate for each region in a two …

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“Yellow Pages” is a registered trademark of Telstra

Posted by  Shawn Callahan —August 31, 2007
Filed in News

Just a warning to everyone out there who is using the term “Yellow Pages” to describe the people directories you might develop to implement knowledge …

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What do we mean by tacit knowledge?

Posted by  Shawn Callahan —August 14, 2007
Filed in Insight

Most of our work here at Anecdote involves working with tacit knowledge. But it is clear that there is a broad understanding about what’s meant …

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Data, Information, Knowledge: a sensemaking perspective

Posted by  Shawn Callahan —June 28, 2007
Filed in Communication

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …

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Our information diets are killing us

Posted by  Shawn Callahan —May 16, 2007
Filed in Business storytelling

I have just finished marking a bunch of assignments. Not surprising the topic was narrative techniques in knowledge management. The students are masters level and …

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Making sense of stories

Posted by  Shawn Callahan —April 29, 2007
Filed in Business storytelling

A couple of weeks ago I was helping to run a management development program. It was based on the collection and interpretation of stories of good …

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Redressing the balance in developing knowledge strategies

Posted by  Shawn Callahan —February 27, 2007
Filed in Strategy

Strategies should result in a set of actions making the organisation more valuable to whoever it serves. Knowledge strategies are no different but most organisations …

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One of the big misunderstandings about stories and tacit knowledge

Posted by  Shawn Callahan —February 25, 2007
Filed in Business storytelling

People have heard that storytelling is great for dealing with tacit knowledge. They say things like, “If we could only capture our stories we could …

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Simple idea for improving knowledge sharing

Posted by  Mark Schenk —February 24, 2007
Filed in Collaboration

A simple tip last night from the actKM discussion list contributed by Ivan Webb who provides a ‘strategic job description’… …that will change the culture …

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