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The way you enter an organisation has a big impact on how you perceive the place you work. The recruitment process (really part of staff …

Gallup has done a survey of 1000 US employees investigating the relationship between engaged employees and innovation. At first glance it seems impressive. There are …

The whole fraud is only possible because performance metrics in knowledge organizations are completely trivial to game. Joel on Software Joel demonstrates a weakness of …

We are getting prepared to be surprised about an upcoming Open Space Fishbowl with Larry Peterson on October 6th with the Victorian Continuous Improvement Network. It …

Peering over the fence between disciplines has been a time honoured method for sparking revolutionary ideas. Remember Charles Darwin fruitful dalliance with economics which helped …

I’ve been asked by a client to propose a way to help embed knowledge behaviours. My approach will consist of creating situations where the organisation’s staff …

One of the narrative techniques we use involves identifying the characters, topics and behaviours from a collection of transcribed anecdotes. This process usually involves groups writing …

David Maister has posted a list of things organisations should do to get the most from their training efforts. Here are two points which I’ve …

David has a thought provoking post about why most of the training people take in business is useless. I particularly liked his test of whether …

I’ve noticed an increased interest in knowledge mapping recently. A couple of tenders have been released, there’s talk about it on ActKM and some of …