Archive for the ‘Employee Engagement’ Category

Hexies Post-it Notes are Better

Posted by  Andrew Rixon —May 12, 2006
Filed in Employee Engagement

One of the narrative techniques we use involves identifying the characters, topics and behaviours from a collection of transcribed anecdotes. This process usually involves groups writing …

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How to get the best out of training

Posted by  Shawn Callahan —April 2, 2006
Filed in Employee Engagement

David Maister has posted a list of things organisations should do to get the most from their training efforts. Here are two points which I’ve …

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David Maister says training is useless

Posted by  Shawn Callahan —March 16, 2006
Filed in Employee Engagement

David has a thought provoking post about why most of the training people take in business is useless. I particularly liked his test of whether …

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Knowledge mapping is sensemaking

Posted by  Shawn Callahan —November 15, 2005
Filed in Employee Engagement

I’ve noticed an increased interest in knowledge mapping recently. A couple of tenders have been released, there’s talk about it on ActKM and some of …

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ActKM should abandon its conference

Posted by  Shawn Callahan —October 30, 2005
Filed in Employee Engagement

I would like ActKM to abandon the speaker-audience model in their conferences and adopt something radically different—discussions. Dave Winer sums the problem up beautifully: The …

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Learning initiatives need stories not measurement

Posted by  Shawn Callahan —September 25, 2005
Filed in Employee Engagement

I learnt from Nancy Dixon that it’s difficult (perhaps impossible) to determine the organisational impact of a learning initiative. Say, for example, you introduce After …

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Hearing, or not hearing, what you expect

Posted by  Shawn Callahan —March 18, 2005
Filed in Anecdotes, Employee Engagement

My friend Michelle turned 30 a couple of weeks ago and we all went to her house for a BBQ. I got talking to her …

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New white paper: connecting people with content

Posted by  Shawn Callahan —February 28, 2005
Filed in Employee Engagement

Organisations are still jumping to the conclusion that they absolutely need a ‘knowledge repository’ to successfully harness employee know-how. While a database (let’s be honest with …

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