Blog

Want to change the culture of your business? Change the stories being told in it. Learn how sharing stories can embed a great customer service culture here.

In a constantly changing business environment, building high-quality working relationships is more important than ever. Find some food for thought here:

Shawn Callahan discusses the evolution of storytelling – what triggered it and why was it such an important element in the survival of our species?

People often create anti-stories when faced with change. Can better stories be the answer to change management? Claire Scobie shares her insights here:

Is alcohol our ultimate social lubricant? Can we interact without it? Raf Stevens says yes, with the right storytelling techniques. Find out more here:

Large change program projects always start with good momentum. But what can you do to avoid a project slump? Use stories to remember purpose.

We all want to be inspired. And we all want to inspire others. Parents want to inspire their kids. Business leaders want to inspire the …

Last week Victoria Ward and I wrote an ‘essay in two voices’ giving our impressions of a book called ‘Let’s Stop Meeting Like This‘ by …

What do your organisational values actually mean? Do you have a list of 4, 5, 6 one-word, abstract concepts such as integrity, responsive and agile …

People are highly sensitive to social norms – information about what other people are doing and what they approve of. You can use the concept …