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How do your leaders respond in a crisis? Is their strategy succinct? Listen to hear how by removing ambiguity and clearly communicating with your employees can make all the difference.

Step one in any communications course is to consider the audience. In practice, few people do it in a methodical way. Here’s a simple, practical approach.

When managers are asked how they engage their employees, highlighting progress is rarely mentioned. But this can make a big difference to productivity.

No matter what you’ve decided to do in response to COVID-19, the key step will be communicating your decisions clearly and influentially. You need to find and craft your Response Story. In this post, we explain how.

Can you bring out the best results of your team with one simple question? Listen to this podcast to feel the frustration between two US politicians!

Did you experience something at high school that you will remember forever? Listen to hear a group of high school students’ invaluable experience!

In this uncertain time, how do you talk to your team about what we are facing in a beneficial way? Because we are all impacted and influenced by what other people do, it is important to share positive stories and show through example what to do and how to react.

Shawn Callahan shares how Brené Brown and Kevin Hart use vulnerability and humour in communicating their messages in multiple stories.

As 2020 begins, many leaders will be confidently presenting new strategies and most people will be wearily dismissing them. What key point are they missing?

At this time of devastation, it’s hard to think about how we will recover and reconstruct our communities. Here is one thing that helped with this in 2009.