Archive for the ‘Communication’ Category

Barriers and attractors – the practicalities of words

Posted by  Shawn Callahan —July 8, 2005
Filed in Communication

I’ve had the good fortune to work with Dave Snowden and Cynthia Kurtz at IBM while we were developing approaches to designing interventions using barriers and …

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The role of metaphor in building an online community

Posted by  Shawn Callahan —June 22, 2005
Filed in Communication

Nancy White pointed me to this excellent post by Kathy Sierra which describes how the online community, javaranch, was built on the principle of members …

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Businessweek is trumpeting blogs for business

Posted by  Shawn Callahan —April 23, 2005
Filed in Communication

There is a gradual awakening to how blogs might be used in business. Here is an article in Businessweek which provides a hosts of interesting …

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How to identify a wicked (read complex) problem

Posted by  Shawn Callahan —April 22, 2005
Filed in Communication

Bill Godfrey has found, what I think is, a good list to help know whether you are dealing with a wicked (ie. complex) problem: The …

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Finding good blogs is a social phenomena

Posted by  Shawn Callahan —April 20, 2005
Filed in Communication

Finding good blogs is difficult. It is much like finding new friends when you move to a new city: it takes time and effort. Today …

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Podcasting is taking off but when will it make it into organisations?

Posted by  Shawn Callahan —April 19, 2005
Filed in Communication

Today’s Age has a article (requires free subscription) on Podcasting, the audio version of blogging, and suggests its adoption is outpacing its text-based cousin. While the numbers …

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Internal blogs, taboo and organised dissent

Posted by  Shawn Callahan —March 28, 2005
Filed in Communication

Dennis Hamilton has written a short piece describing his experience blogging inside the firewall—he works for an architectural and engineering firm. Dennis mentions three issues which …

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Anecdote circles and yak shaving

Posted by  Shawn Callahan —March 20, 2005
Filed in Communication

Seth Godin believes ‘Yak Shaving’ is the single best phrase he’s learned this year. It describes those situations when you are extremely sidetracked when trying to …

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Assumptions about monitoring

Posted by  Shawn Callahan —February 11, 2005
Filed in Communication

Hi Michael, thanks for you kind comments about my blog. As you’ve probably gathered, my thoughts on monitoring are developing so I appreciate your questions. …

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The Art of Monitoring

Posted by  Shawn Callahan —February 9, 2005
Filed in Communication

Organisations that operate in complexity need a monitoring regime. Combining the following three approaches to monitoring will improve an organisation’s ability to adapt in uncertain …

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