Archive for the ‘Communication’ Category
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Years
Being open to communication
I recently came across this quote in Steve Dennings “The leaders guide to storytelling”: “To be understood is to be open to understanding.” And, thanks …
Read MoreSo when did process become a dirty word
In a past post I raised an issue with the word ‘facilitation’ calling it a fat word. A comment of Nancy White’s got me thinking when …
Read MoreA quick primer on Social Network Analysis
Given that I’m right in the middle of a social network analysis, I thought I’d throw together a very quick, very brief primer on Social …
Read MoreLet’s avoid the grand unifying approach to Personal Knowledge Management
Tom Davenport relates an interesting observation about the Capability Maturity Model (CMM) by its developer, Watts Humphrey. He realized that it was taking too long for many organizations …
Read MoreMaking better decisions in a complex world
A business that’s a hedgehog could go good to great, but a business full of hedgehogs could be a disaster. At least, that’s what I’m …
Read MorePersonal Knowledge Management
In an update on Personal Knowledge Management, Dave Pollard states the case for refocusing KM efforts away from the storing stuff in a central repository and …
Read MoreWhat do bank managers, pharmacists and salesmen all have in common?
Well, they did all just appear in a Roy Morgan survey of Professional Ethics and Honesty. But, the interesting thing is there seems to be a …
Read MoreHow do you design your questions for a Social Network Analysis?
One of the key components to a social network analysis (SNA) is the designing of the questions. Here are some examples of some questions often used …
Read MoreGot conflict? Use the power law
Imagine this scenario of how conflict might arise in a group: You are facilitating a meeting. Everything is going great. During an action planning session …
Read MoreFacilitation is a fat word
Earlier this year Brian Bainbridge and I ran an open space event with a group of highly experienced facilitators exploring “Ways to even better NRM facilitation”. …
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