Archive for the ‘Communication’ Category

Being open to communication

Posted by  Andrew Rixon —December 8, 2005
Filed in Communication

I recently came across this quote in Steve Dennings “The leaders guide to storytelling”: “To be understood is to be open to understanding.” And, thanks …

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So when did process become a dirty word

Posted by  Andrew Rixon —December 4, 2005
Filed in Communication

In a past post I raised an issue with the word ‘facilitation’ calling it a fat word. A comment of Nancy White’s got me thinking when …

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A quick primer on Social Network Analysis

Posted by  Andrew Rixon —December 2, 2005
Filed in Communication

Given that I’m right in the middle of a social network analysis, I thought I’d throw together a very quick, very brief primer on Social …

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Let’s avoid the grand unifying approach to Personal Knowledge Management

Posted by  Shawn Callahan —November 30, 2005
Filed in Communication

Tom Davenport relates an interesting observation about the Capability Maturity Model (CMM) by its developer, Watts Humphrey. He realized that it was taking too long for many organizations …

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Making better decisions in a complex world

Posted by  Andrew Rixon —November 27, 2005
Filed in Communication

A business that’s a hedgehog could go good to great, but a business full of hedgehogs could be a disaster. At least, that’s what I’m …

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Personal Knowledge Management

Posted by  Shawn Callahan —November 26, 2005
Filed in Communication

In an update on Personal Knowledge Management, Dave Pollard states the case for refocusing KM efforts away from the storing stuff in a central repository and …

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What do bank managers, pharmacists and salesmen all have in common?

Posted by  Andrew Rixon —November 23, 2005
Filed in Communication

Well, they did all just appear in a Roy Morgan survey of Professional Ethics and Honesty. But, the interesting thing is there seems to be a …

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How do you design your questions for a Social Network Analysis?

Posted by  Andrew Rixon —November 21, 2005
Filed in Communication

One of the key components to a social network analysis (SNA) is the designing of the questions. Here are some examples of some questions often used …

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Got conflict? Use the power law

Posted by  Andrew Rixon —November 18, 2005
Filed in Communication

Imagine this scenario of how conflict might arise in a group: You are facilitating a meeting. Everything is going great. During an action planning session …

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Facilitation is a fat word

Posted by  Andrew Rixon —November 17, 2005
Filed in Collaboration, Communication

Earlier this year Brian Bainbridge and I ran an open space event with a group of highly experienced facilitators exploring “Ways to even better NRM facilitation”. …

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