Archive for the ‘Communication’ Category
Listening – Motivation or Ability?
Is really listening to someone about your listening abilities, or is it about your motivation to listen? Is it about the ‘skills’ of listening or …
Read MoreUsing Concrete and Specific Examples
One of the basic requirements for any form of successful communication is the listener understands what’s being said. However we often face the challenge when …
Read MoreUsing Stories to Make Better Coffee
I had a throughly enjoyable afternoon on Saturday learning not only how to make great coffee, but being surrounded by stories. The course was a …
Read MoreThe Uncanny Valley of Business Storytelling
Why do some business storytelling efforts fail spectacularly? I hear sponsors of some of these failed attempts (they’re brave enough to call us in after …
Read MoreThanks is good business
When we collect stories in companies one of the most common anecdotes is the one about the boss who fails to recognise their staff’s work. …
Read MoreHow do you organise your stories?
I didn’t realise it at the time but when we started this blog back in 2004 we were creating a type of story bank where …
Read MoreBenjamin Franklin and deliberate practice
Thomas Jefferson was a great believer in luck, and he found that the harder he worked the luckier he got. His friend and fellow signatory …
Read MoreClarity Rules
My friend Greg Stewart is putting his blogging efforts at Clarity Rules behind a movement he cares deeply about: the pursuit of clarity. His manifesto …
Read MoreIrene Pepperberg and Alex
In the 1970s Irene Pepperberg was studying for her PhD at Harvard in theoretical chemistry but wasn’t really loving it. Then she learned about the …
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