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I read this lovely quote in the following paper, Petranker, J. (2005) ‘The When of Knowing’, The Journal of Applied Behavioural Science, vol. 41, no. …

I wont say much at all here except go read this post by Les Posen (and definitely watch the YouTube video). It features a Welshman …

Scientific American.com has an amusing piece by Steve Mirsky that highlights one of the reasons why experts shouldn’t attempt to interpret stories—there are many truths …

For those of you who will be coming to our workshop in Sydney, we will be demonstrating our new Web 2.0 service called Zahmoo as …

I was over at Wikipedia today and ended up on the Anecdote article. Here’s their definition of an anecdote, which I think is pretty good. …

I might have mentioned a few posts ago that we are currently helping a government department develop a staff induction program for their Aboriginal employees. …

It’s been over a year since we presented this workshop in Australia, so we are pleased to say we are running our narrative techniques for …

It’s important for businesses to keep an eye on what’s happening on the web as so many new business models are emerging every day. Ross …

    Yesterday I discovered another large organisation who think they are using the Most Significant Change technique to evaluate their programs but they don’t …

Chris Anderson has listed his 5 top business books and I was struck by this explanation of why you must read Fooled by Randomness: The …