Archive for the ‘Business storytelling’ Category

Stories about Melbourne knowledge management

Posted by  Shawn Callahan —June 3, 2006
Filed in Business storytelling

I’m on the hunt for stories about knowledge management activities that are happening in Melbourne. Why? Because I’m on the organising committee for Melbourne KM …

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Storytelling is more about creating connections than knowledge transfer

Posted by  Shawn Callahan —May 23, 2006
Filed in Business storytelling

Don Cohen reminds us of the power of telling stories in organisations by retelling the story about NASA’s Jet Propulsion Labs regular storytelling sessions. More …

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A simple training needs assessment

Posted by  Shawn Callahan —May 18, 2006
Filed in Business storytelling, Collaboration

Susan Heathfield suggests a facilitated process to conduct a simple training needs assessment. The basic steps to Susan’s approach look like this (she explains them …

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The role of stories in reasoning

Posted by  Shawn Callahan —April 15, 2006
Filed in Business storytelling

If you are unsure of the power of narratives read the restorative justice story in Malcolm Gladwell’s latest New Yorker piece. The article introduces some …

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Little things make a big difference

Posted by  Mark Schenk —April 3, 2006
Filed in Business storytelling

In working with organisations using business narrative, one of the objectives is to identify a suite of interventions intended to move things in the desired …

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Antidotes to the metaphors we live by

Posted by  Andrew Rixon —March 31, 2006
Filed in Business storytelling

A book that has found its way into my den as a result of our reflective practice on the language of facilitation is Metaphors we …

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Connector heuristics

Posted by  Shawn Callahan —March 10, 2006
Filed in Business storytelling, Communication

Malcolm Gladwell’s post on a quick and dirty way of picking winning NBA Knicks teams got me thinking about other helpful heuristics. In particular I …

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Building trust and rapport in Anecdote circles

Posted by  Shawn Callahan —March 7, 2006
Filed in Business storytelling

There are many ingredients which make a successful anecdote circle, but one that eclipses all others is the level of trust that can be fostered …

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Anecdote circles

Posted by  Shawn Callahan —February 28, 2006
Filed in Business storytelling

An anecdote circle resembles a focus group except it’s designed to elicit people’s stories—their real life experiences—rather than opinions. The role of the anecdote facilitator …

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Its not about right or wrong..

Posted by  Mark Schenk —February 10, 2006
Filed in Business storytelling

We collected an anecdote and used it in a document, and the document came to the attention of senior management. We were advised that the …

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