Archive for the ‘Business storytelling’ Category

Blog

Storytelling is more about creating connections than knowledge transfer

Posted by  Shawn Callahan —May 23, 2006
Filed in Business storytelling

Don Cohen reminds us of the power of telling stories in organisations by retelling the story about NASA’s Jet Propulsion Labs regular storytelling sessions. More organisations should do this rather than traditional information sharing get-togethers you typically find ladened with powerpoint and rooms filled with of rows of seats in seminar style. By asking the […]

Read More

A simple training needs assessment

Posted by  Shawn Callahan —May 18, 2006
Filed in Business storytelling, Collaboration

Susan Heathfield suggests a facilitated process to conduct a simple training needs assessment. The basic steps to Susan’s approach look like this (she explains them fully in her post): get a group of people together who have similar jobs each person writes down 10 training needs each person calls out their training needs and facilitator […]

Read More

The role of stories in reasoning

Posted by  Shawn Callahan —April 15, 2006
Filed in Business storytelling

If you are unsure of the power of narratives read the restorative justice story in Malcolm Gladwell’s latest New Yorker piece. The article introduces some work by sociologist Charles Tilley who argues that there are 4 types of reasoning: conventions (social formulae—”honey, we need to talk”), stories (common sense narratives—what we deal with at Anecdote), […]

Read More

Little things make a big difference

Posted by  Mark Schenk —April 3, 2006
Filed in Business storytelling

In working with organisations using business narrative, one of the objectives is to identify a suite of interventions intended to move things in the desired direction.  Often the interventions appear insignificant, especially to those who didn’t participate; but with complex issues little things can make a big difference. We supported the Department of Family and […]

Read More

Antidotes to the metaphors we live by

Posted by  Andrew Rixon —March 31, 2006
Filed in Business storytelling

A book that has found its way into my den as a result of our reflective practice on the language of facilitation is Metaphors we live by. It’s great. Some examples of metaphors we live by are: Consider argument is war, As Lakoff explains in Metaphors we live by: Try to imagine a culture where […]

Read More

Connector heuristics

Posted by  Shawn Callahan —March 10, 2006
Filed in Business storytelling, Communication

Malcolm Gladwell’s post on a quick and dirty way of picking winning NBA Knicks teams got me thinking about other helpful heuristics. In particular I was asked by a client how they might identify the connectors in their large (10,000+ people) organisation. Sure, you could attempt a social network analysis, perhaps analyse email traffic, but […]

Read More

Building trust and rapport in Anecdote circles

Posted by  Shawn Callahan —March 7, 2006
Filed in Business storytelling

There are many ingredients which make a successful anecdote circle, but one that eclipses all others is the level of trust that can be fostered between the participants and the facilitator. Building trust is a vital first step and in my experience a great deal of trust building occurs in those 5–10 minutes when everyone is milling […]

Read More

Anecdote circles

Posted by  Shawn Callahan —February 28, 2006
Filed in Business storytelling

An anecdote circle resembles a focus group except it’s designed to elicit people’s stories—their real life experiences—rather than opinions. The role of the anecdote facilitator is to ask very few, open questions which helps the participants recount real events. The facilitator spends most of their time listening and whenever someone offers an opinion they ask […]

Read More

Its not about right or wrong..

Posted by  Mark Schenk —February 10, 2006
Filed in Business storytelling

We collected an anecdote and used it in a document, and the document came to the attention of senior management. We were advised that the anecdote was inaccurate in some of its specifics, that it presented an overly negative picture and that there was a logical reason why someone might behave in the way described […]

Read More

Using comics to capture and make sense of stories

Posted by  Shawn Callahan —January 23, 2006
Filed in Business storytelling

Here at Anecdote we mostly capture stories using anecdote circles recording what’s said on digital audio. But this is not the only way for people to gift their stories. A fun approach, which can be done in small groups, is to get people to remember key events and capture these stories in comic book form. You […]

Read More

Send this to a friend

down
up