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There is nothing better than to be able to illustrate a point with a story, but how do you remember the right story when you need it? Try this process.

This post contrasts the price driven approach of souvenir-vendors vs storytelling sales techniques applied by a charity shop. The lesson? No story, no sale.

With storytelling, some people say anecdotes are only a single instance of something happening. Learn how experiment stories can help with credibility.

My involvement with storytelling in business started back in 1998, when I joined the UK Audit Commission as a researcher. At that time, the Audit …

Learn how Billy Crystal sets the rules with his audiences – no phones and no recording. Try it when you next set ground rules for workshops / presentations.

In a constantly changing business environment, building high-quality working relationships is more important than ever. Find some food for thought here:

We are often too quick to respond. But if your aim is to persuade then the use of a pause could be vital in changing people’s minds. Learn how here.

Emil Zátopek was a giant of long distance running. His record still stands as the only person to win gold in the 5000 metre, the …

Shawn’s post last week got us sharing some of the great examples of small acts of leadership that demonstrate humanity and which make a difference. …

“The biggest improvements come from small things done consistently over time in strategic places.” — David Allen A company was all travelling together to their yearly …