Archive for the ‘Anecdotes’ Category

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Dreadful managers

Posted by  Shawn Callahan —September 16, 2007
Filed in Anecdotes

How do they get away with such appalling behaviour? I’ve seen some dreadful displays by managers who seem to revel in the power and forgetting their role is to serve their staff so everyone can deliver value to their clients/stakeholders. Bob Sutton calls these people assholes and has written a neat book about them (The […]

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IBM software – social software for the enterprise

Posted by  Shawn Callahan —August 24, 2007
Filed in Anecdotes

I used to work with Jimmy Kwang at IBM. He was a terrific supporter of the Cynefin Centre and I must say a terrific host. We always had a great time when we visited Malaysia or Singapore. Jimmy sent me an email yesterday to let me know that IBM is getting into the social software […]

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3 great conversation starting questions

Posted by  Mark Schenk —August 15, 2007
Filed in Anecdotes, Collaboration

I flew from Newcastle to Melbourne last night and had a fantastic two-hour chat with the lady in the next seat. By the end of the journey I felt like I had a new friend. She posed three questions to me that helped us build a relationship in a very short time. Give these questions […]

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How a transcript can enhance listening

Posted by  Shawn Callahan —August 10, 2007
Filed in Anecdotes, Business storytelling

I’ve just returned from a couple of days in New Zealand working with my old colleagues from IBM. It was a fun to spend two days thinking and talking about knowledge strategy. I had lunch with Ross Pearce from IBM and he told me how he helped two parts of a company resolve their communications […]

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History matters

Posted by  Shawn Callahan —August 4, 2007
Filed in Anecdotes

I just received this comment from AJ which I thought you would enjoy. I will let her comment speak for itself. I’m an anthropologist who’s just finished a study of a small government department. After reading your story above, I thought I’d share the value of understanding corporate histories, corporate kinship & traditions I learned […]

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Good conversations lead to good stories

Posted by  Robyn —August 2, 2007
Filed in Anecdotes, Business storytelling

Watching Andrew Denton interview Michael Parkinson on More Than Enough Rope on ABC television recently was a lesson in good interviewing techniques. Denton even admitted he only needed to turn up, say something to get started and then sit back and let Michael just tell his stories. Parkinson was relating how difficult it was way […]

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Ideas made to stick – a scene from West Wing

Posted by  Shawn Callahan —July 30, 2007
Filed in Anecdotes

Made to Stick is one of my favourite books at the moment because it’s well written and well researched. And, you know what? the ideas stick. So I thought I would pass on this sticky story from Victoria Ward’s blog. It’s a scene from West Wing. In one of the episodes of the final series […]

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The fragility of trust

Posted by  Shawn Callahan —July 25, 2007
Filed in Anecdotes

A friend of mine is a lawyer, and a good one at that. Our families just spent a week together in Mossy Point on the New South Wales coast and, as you might expect, we told each other lots of stories helping everyone to catch up on one anothers’ lives. Today my friend, I will […]

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Three principles for learning

Posted by  Shawn Callahan —July 19, 2007
Filed in Anecdotes

My wife, Sheenagh, went to a conference on literacy last week. She’s a primary school teacher and teaches a 1st grade class. One the speakers, David Hornsby, said there were three principles you should keep in mind when helping children to learn. Move from the heart to the head Move from the meaningful to the […]

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Real knowledge management

Posted by  Shawn Callahan —July 12, 2007
Filed in Anecdotes

A few years ago I attended KM Australia in Sydney. It was the early days of KM in Australia and I remember one of the keynote speakers spent a large portion of this presentation typing knowledge management into Google and everyone marvelling at vast quantity of hits returned. KM was really popular on the net. […]

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