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This morning (Happy Easter!) I started writing a paper on a narrative approach to lessons learning. I’m at the point of gathering my thoughts and …

Have you ever had the experience of someone telling you something that’s quite interesting while also showing you something that’s quite interesting and you didn’t know …

I’m sitting in the LA airport getting ready to fly home to Melbourne. It’s given me time to reflect on our workshop in Boston. Thanks …

Bob Sutton is on a campaign against workplace arseholes. In yesterday’s post he describes Rob Cross’ work on social network analysis. In particular he looks …

I just entered my presentation on How work really gets done into the World’s Best Presentation Contest. It would be great if you popped on …

In 2001 Shell collected a bunch of stories and put them together in a booklet now know as the Blue Book, but with the official title …

This description of sensemaking makes the most sense to me. Sensemaking involves turning circumstances into a situation that is comprehended explicitly in words and that …

Check out the original Bob Dylan version. Tags: Weird+Al+Yankovic, Bob+Dylan

I’m just in the process of building up some reflections for my workshop in Boston (you’re most welcome to register and attend) in a couple of weeks …

Whenever someone asks me this question I tell them this story. One of our first narrative projects was to help a government department assess their …