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Cynefin and emergency management

Posted by  Shawn Callahan —March 28, 2005
Filed in Insight

Thanks to Larry Irons on the AOK forum for pointing this reference out. In a paper entitled, ‘Believe in the Model: Mishandle the Emergency’, Simon French and Carmen Niculae apply the Cynefin framework to three emergencies: Three Mile Island, Chenobyl and mad cow disease. You can access the paper online (http://www.bepress.com/jhsem) by completing the guest reader form. […]

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Technology For Communities

Posted by  Shawn Callahan —March 24, 2005
Filed in Collaboration

The guys (and gal) at CPsquare have created a new blog which will feature discussions about how technology can support communities of practice. Etienne’s original paper is available with a new, totally revised, version published this year (in both French and English). Highly recommended reading for those involved in community of practice development.

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Definition of anecdote

Posted by  Shawn Callahan —March 21, 2005
Filed in News

I noticed quite a few people arrive at my blog looking for a definition of ‘anecdote’. Well, here is what wikipedia has to say: http://en.wikipedia.org/wiki/Anecdote

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Narrative Techniques Workshop in Canberra

Posted by  Shawn Callahan —March 21, 2005
Filed in Events

I’m pleased to announce that I will be running the Introduction to Narrative Techniques Workshop in Canberra on the 11th of May. This workshop was a sellout in Melbourne and once again I will be limiting the numbers to 20, so be sure to book early to secure a place. The emphasis of the workshop […]

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Anecdote circles and yak shaving

Posted by  Shawn Callahan —March 20, 2005
Filed in Communication

Seth Godin believes ‘Yak Shaving’ is the single best phrase he’s learned this year. It describes those situations when you are extremely sidetracked when trying to get something done. Here is the yak shaving incident described by Seth:   Yak Shaving is the last step of a series of steps that occurs when you find something you need to do. […]

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Simple rules for CoP self-organisation

Posted by  Shawn Callahan —March 20, 2005
Filed in Collaboration

Communities of practice are often regarded, with good reason, as self-organising social systems. I was wondering the other day whether some simple rules for a community of practice could encourage beneficial self-organisation, enhancing learning. Here are a few possibilities. Find others in the community who care about the same things as you, and share an […]

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Beyond bullets

Posted by  Shawn Callahan —March 18, 2005
Filed in Business storytelling

Chris Atkinson has written a book on how to make better presentations using a narrative approach. His blog and website (beyond bullets) brim with practical ideas. Well worth a look.

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Hearing, or not hearing, what you expect

Posted by  Shawn Callahan —March 18, 2005
Filed in Anecdotes, Employee Engagement

My friend Michelle turned 30 a couple of weeks ago and we all went to her house for a BBQ. I got talking to her sister who told me she was learning Chinese. She was amused to find that if she attempted to speak the language to her Chinese-speaking (mandarin) friends they had no idea what […]

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Tourists not lurkers

Posted by  Shawn Callahan —March 18, 2005
Filed in Collaboration

Sue Huckson of the National Institute of Clinical Studies pointed out to me the other day just how negative the term ‘lurker’ is and suggested that we refer to those community of practice members who dwell at the periphery of our communities as ‘tourists’. I like the term. Perhaps we can apply the following metaphor. Those who […]

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Disappointing implementations and rebuilding trust

Posted by  Shawn Callahan —March 17, 2005
Filed in Anecdotes

Yesterday I presented at the 11th Annual Electronic Documents & Records Management conference (on change management) and heard a remarkable presentation by Chris Scullin from Department of Education, Science and Training. Chris recounted the initially unsuccessful implementation of their electronic records management system (it appeared to be implemented as a technology solution) and how the users […]

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