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Experience minus expectation equals satisfaction. Listen to hear how performer Andy Kaufman used contrast to make a real impact on his audience.

As the saying goes, the best-laid plans of mice and men can still go wrong. Listen to hear what a group of economists proposed to eradicate an issue impacting a series of childcare centres.

Great insights come from breaking free of your assumptions. Listen to hear how a high school dropout went on to win the Fields Medal.

If you truly care about your idea and persist with it, you won’t need every available resource or qualification to innovate. Listen to hear the story behind the Wright brothers’ first flight.

You can be efficient with things, not people. Listen to hear how Richard Branson led Mike Oldfield to a career-defining moment.

Don’t try to achieve everything from the get-go, but take it one step at a time. Listen to hear how a German military general inspired the Founder of CNN.

Do things the right way, not the easy way. Listen to hear how adopting a more transparent system saved thousands of lives in five United States states.

When it comes to leadership, little things make a big difference. Listen to hear what inspired Walt Bettinger’s, CEO at Charles Schwab, leadership style.

Don’t put everything into your stories. You’ll overwhelm or distract your listener. Listen to hear how cutting a scene from the original King Kong kept audiences engaged.

Sometimes you must ignore what’s happening around you and focus on your goal. Listen to hear how this strategy helped Julia Louis-Dreyfus survive breast cancer.