Archive for September, 2017

Storytelling tips you can try: Customer service is also about the invisible people

Posted by  Shelley Fenech —September 18, 2017
Filed in Anecdotes, Culture, Insight

We should be mindful of how our customer service affects not only those in front of us, but also those we haven’t thought of. Learn from Gandhi’s example:

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Storytelling tips you can try: Do you get in the wheelbarrow with your team?

Posted by  Shelley Fenech —September 14, 2017
Filed in Anecdotes, Employee Engagement, Insight

It’s easy to ask someone to do something difficult when it doesn’t affect us directly. Next time you ask, use this fantastic story to show your support.

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The confirmation bias driving our behaviour

Posted by  Mark Schenk —September 8, 2017
Filed in Anecdotes, Culture, Insight

Confirmation bias affects us all. Hidden assumptions can cost dearly when it comes to tackling complex issues in business and society. Learn more here:

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Storytelling with slides: meaning is inferred

Posted by  Shawn Callahan —September 7, 2017
Filed in Anecdotes, Business storytelling, Insight

When storytelling with slides to influence and persuade, think about the emotions you are conveying, then craft slides that amplify them. Here’s how.

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Storytelling tips you can try: the importance of fitting in

Posted by  Shelley Fenech —September 1, 2017
Filed in Anecdotes, Business storytelling, Culture

Imagine you’re trying to help people understand that it’s important to dress for the job that you want. You might tell people this story.

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