Archive for September, 2017
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Storytelling tips you can try: Customer service is also about the invisible people
We should be mindful of how our customer service affects not only those in front of us, but also those we haven’t thought of. Learn from Gandhi’s example:
Read MoreStorytelling tips you can try: Do you get in the wheelbarrow with your team?
It’s easy to ask someone to do something difficult when it doesn’t affect us directly. Next time you ask, use this fantastic story to show your support.
Read MoreThe confirmation bias driving our behaviour
Confirmation bias affects us all. Hidden assumptions can cost dearly when it comes to tackling complex issues in business and society. Learn more here:
Read MoreStorytelling with slides: meaning is inferred
When storytelling with slides to influence and persuade, think about the emotions you are conveying, then craft slides that amplify them. Here’s how.
Read MoreStorytelling tips you can try: the importance of fitting in
Imagine you’re trying to help people understand that it’s important to dress for the job that you want. You might tell people this story.
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