Archive for 2008

Blog

Collaboration by design

Posted by  Mark Schenk —July 7, 2008
Filed in Collaboration

Lend Lease has pretty good lineage when it comes to innovative practices on the KM front. Their iKonnect program started in 2000 and is a great KM success story. I chatted with some of the KM folk at Lend Lease late last week and wasn’t surprised to find that they are still coming up with […]

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The pond metaphor

Posted by  Mark Schenk —July 5, 2008
Filed in Anecdotes, Leadership Posts

Here is something I have meant to post about for a while. It is a metaphor in the book ‘Dangerous Undertaking‘ by James Harlow Brown. Shawn has previously blogged about the extensive use of metaphor in the book. The metaphor is in a story about a NASA engineer who discovered something that took him off […]

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Another little thing….

Posted by  Mark Schenk —July 3, 2008
Filed in Fun

One of the things we talk about a lot is the power of ‘little things’ to make a difference in a complex environment. I saw the sign in the photo on the counter of a cafe earlier this week. If you can’t read it, the poem goes like this Smiling is infectious, you catch it […]

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Matt Moore facilitates a discussion on story work with Madelyn Blair and me

Posted by  Shawn Callahan —July 2, 2008
Filed in Business storytelling

This morning Madelyn and I met Matt Moore on Skype to chat about story work. Matt’s a fast worker and has already posted the podcast. Here are the show notes: 00:00 – Introductions: Madelyn & Shawn’s first introduction to storywork. 04:00 – Stories that stick in your mind: Madelyn’s story of the Swedish ambassador, the […]

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Immediate feedback in the moment

Posted by  Shawn Callahan —July 2, 2008
Filed in Business storytelling, Employee Engagement

The best way to learn a practical skill is to receive immediate, helpful feedback while you are performing the task. I was reminded of this fact this morning at our junior basketball competition. Next to each referee was an apprentice referee in a green shirt, whistle in mouth ready to make the call. They get […]

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Employee engagement interest in storytelling

Posted by  Mark Schenk —June 30, 2008
Filed in Business storytelling

A few weeks back, Alex Manchester from Melcrum interviewed me on various issues around storytelling. He approached me following the large amount of interest in storytelling shown at the Employee Engagement conference in late May. The interview is available as a podcast if you are interested. The use of narrative for exploring issues around employee […]

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Recognition, praise, credit

Posted by  Shawn Callahan —June 30, 2008
Filed in Culture

“Credit is infinitely divisible. Give it away every chance you get, and there’s always plenty left for you.” Don Berwick, Head if Institute of Healthcare Improvement 100,000 lives campaign (I see it is now 5 million lives), quoted in Influencer p 164. praise, recognition, feedback

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Leaders need to listen

Posted by  Mark Schenk —June 28, 2008
Filed in Anecdotes, Strategy

Deborah May provided the following account in her recent newsletter. Most leaders want to engage their team in planning processes but don’t always do so effectively. Recently I facilitated a session with a group of executives. The conversation was lively, the questions were thought provoking and we ultimately developed a decent plan for the future. […]

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Vital behaviours for communities of practice

Posted by  Shawn Callahan —June 27, 2008
Filed in Collaboration

Over at the Influencer blog David Maxfield has written a four post series on improving teamwork based on one of the key insights from his co-authored book, also called Influencer, which is simply changing a few behaviours can drive a lot of change. David calls them vital behaviours. For example, the two vital behaviours David […]

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Guide to anecdote circles

Posted by  Shawn Callahan —June 27, 2008
Filed in Business storytelling, News

I’ve just realised that our Guide to Anecdote Circles has been kind of hidden on our website so I have popped a copy of the guide in the Whitepapers section of the site. Update: Jenny Murray just pointed out to me that I put a draft version up in the first instance and this note […]

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