Blog

Chris Atkinson has written a book on how to make better presentations using a narrative approach. His blog and website (beyond bullets) brim with practical ideas. …

My friend Michelle turned 30 a couple of weeks ago and we all went to her house for a BBQ. I got talking to her …

Sue Huckson of the National Institute of Clinical Studies pointed out to me the other day just how negative the term ‘lurker’ is and suggested that …

Yesterday I presented at the 11th Annual Electronic Documents & Records Management conference (on change management) and heard a remarkable presentation by Chris Scullin from Department …

Successful anecdote circle facilitation hinges on the judicious use of open, story-eliciting questions. I’ve dashed off this short guide on how to create effective questions for …

My first ‘real’ job had me helping a few really talented guys build a software system designed to book cars for our parliamentarians. Not all of …

James Dellow made the following comment: I think there are some barriers to blogging inside corporates that Shawn’s paper skims overs. For example, IT architecture, …

Until recently (yesterday actually) I have differentiated two types of organisational stories: those crafted to persuade an audience—this approach is typified by Steve Denning’s work …

When extracting archetypes from a body of narrative, I have found it useful to give the workshop participants a large list of character traits to …

Organisations are still jumping to the conclusion that they absolutely need a ‘knowledge repository’ to successfully harness employee know-how. While a database (let’s be honest with …