Archive for the ‘Strategy’ Category

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Future stories

Posted by  Shawn Callahan —March 12, 2007
Filed in Business storytelling, Strategy

A simple way to help people develop stories of how their organisation might operate in the future is to ask them to consider specific triggering events then explain what happened. It’s important the triggering event is specific yet representative. For example, a triggering event might be Ron Wilson suddenly resigning from the investments section to […]

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Redressing the balance in developing knowledge strategies

Posted by  Shawn Callahan —February 27, 2007
Filed in Strategy

Strategies should result in a set of actions making the organisation more valuable to whoever it serves. Knowledge strategies are no different but most organisations develop a knowledge strategy in the following way: the company engages consultants to analyse their needs the leaders are asked, “what result would you like to see at the end […]

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Knowledge strategy in Melbourne and Canberra

Posted by  Shawn Callahan —February 25, 2007
Filed in Strategy

There seems to be a renewed interest in developing knowledge strategies. We have been involved in three in the last six months and our narrative techniques have been well received. We now need to move people from seeing a knowledge strategy as a thing to a seeing it as a process. We also need to […]

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Knowledge strategy – the core objectives

Posted by  Shawn Callahan —February 21, 2007
Filed in Strategy

I’m going to go out on a limb here and say that every knowledge strategy has the same objectives, which are: improve knowledge sharing enhance innovation reduce impact of people leaving (knowledge retention) build skills and know-how improve everyone’s ability to find relevant knowledge when they need it improve how we learn from experience If […]

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Some more on slogans

Posted by  Shawn Callahan —February 20, 2007
Filed in Fun, Strategy

Have a look at this funny take on the recent election slogan adopted by the NSW Labor Party: “More to do, but we’re heading in the right direction” (hat tip to Victor Perton) Tags: slogans

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Putting stories to work

Posted by  Shawn Callahan —February 20, 2007
Filed in Strategy

Over the last few months we’ve talked about the importance of having a short phrase or mantra to help everyone in an organisation implement the company’s strategy (here and here). At Anecdote we’ve had a few catch phrases over our relatively short life and we’ve never been totally happy with any of them. Here’s the chronology: complexity […]

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Defining intent in a change management program

Posted by  Shawn Callahan —January 30, 2007
Filed in Strategy

A while ago I argued that the target metaphor was inappropriate for change projects. The idea that anyone could accurately define a change target, aim at it, and then hit it with a well shot arrow was, at best, an illusion. In most cases the possible, beneficial end states are wide and varied. So the question is, how […]

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Why Command And Control Is So Bad

Posted by  Shawn Callahan —January 14, 2007
Filed in Strategy

Bruce Nussbaum over at BusinessWeek Online has written a short piece entitled: Lessons From Home Depot’s Bob Nardelli—Why Command And Control Is So Bad. Autocratic top-down, command and control works great when you focus on process—cost and quality. Six Sigma measures all that stuff wonderfully. The truth is that in the new global business culture, […]

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People don’t leave organisations

Posted by  Mark Schenk —January 6, 2007
Filed in Strategy

I was working with Tony High before Christmas when he made the point to the group that ‘people don’t leave organisations, they leave managers’.  This is certainly consistent with my experience. Even if your job is fantastic, if your manager isn’t then thoughts inevitably turn to ‘what next’ and it’s a slippery slope once you […]

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Principles and knowledge sharing in organisations

Posted by  Mark Schenk —January 3, 2007
Filed in Strategy

The previous blog contained some reflections on the considerable amout of knowledge strategy work we did in 2006. One of the things mentioned was the establishment of sets of principles (I’m not sure they are principles but it gets us into the right space) to help guide behaviours to improve knowledge sharing. The following list gives an idea of the […]

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