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Last year I wrote about how the skill to apologize will become even more valuable as the world get even more complex and speedy. Things …

The authors of Made to Stick, Chip and Dan Heath, point out that there are three story plots we humans dearly love: the creativity plot …

In 1993, as the co-founder of photographic library startup, I travelled to Los Angeles to check out one of America’s largest commercial photographic collections. Remarkably …

A while back I created a sketchcast of how I explain the Cynefin Framework and it became a popular sketch. Unfortunately Sketchcast went out of …

To paraphrase Annette Simmons, “People won’t listen to you until they know who you are and what you want.” And one of the best ways …

Yesterday I popped out for a meeting at the National Australia Bank. They have a new CEO, Cameron Clyne, and last week he announced a …

I was reading a presentation on collaborative behaviours in nursing and came across this great quote. “The most critical aspect of leadership is the desire …

I spent a fair bit of Thursday at the Melcrum Strategic Communications Summit in Sydney, where one of our clients was presenting on the use …

Here is something I have meant to post about for a while. It is a metaphor in the book ‘Dangerous Undertaking‘ by James Harlow Brown. …

In a blog post of 9 June over on The Melcrum Blog, Abi Signorelli describes how leaders in her organisation were blogging internally and how …