Archive for the ‘Insight’ Category

Blog

Top knowledge management principles

Posted by  Shawn Callahan —August 30, 2006
Filed in Insight

Denham Grey has suggested a list of top KM principles. I’ve only included the headings here and encourage you to head over to Denham’s site for his full explanations. The principles include: Choose engagement over a repository Respect and appreciate the key role of trust & context Collect stories, use metaphor, ethnography and analogy to build […]

Read More

Positive deviance

Posted by  Mark Schenk —August 9, 2006
Filed in Insight

One of the concepts of Appreciative Inquiry is to identify the positive deviants in a system and to find out what it is they are doing that works. The Positive Deviance Initiative has put this approach to the test in development projects since 2002. The concept is to identify the things/people that are successful in […]

Read More

A simple intervention to reduce flaming

Posted by  Shawn Callahan —July 4, 2006
Filed in Insight

Nancy White points us to a beautifully simple intervention for reducing flaming in an online forum; pre-populate the text box where you write your message with the text: “Everyone needs a hug.” According to the intervention designer, Ramit Sethi, “this small step reduced flame postings by a huge number.”

Read More

Expertise location without technology

Posted by  Shawn Callahan —June 26, 2006
Filed in Insight

Some of my favourite bloggers are talking about expertise location recently. Jack Vinson provides a good summary. Luis Suarez riffs off Dennis McDonald, who has a couple of posts on the topic (here and here). All these posts make good points about expertise location and each is written from the perspective that an organisation can […]

Read More

Learning Retention Rates

Posted by  Shawn Callahan —June 20, 2006
Filed in Insight

   Learning Retention Rates Originally uploaded by Eric Rice. Looks like we need more opportunities to help others learn to enhance our own learning retention rates.

Read More

More on identifying experts

Posted by  Shawn Callahan —June 18, 2006
Filed in Insight

Following on from my post about how to identify and evaluate expertise, I discovered this list today in an interesting resource called How People Learn: Brain, Mind, Experience, and School. Experts notice features and meaningful patterns of information that are not noticed by novices. Experts have acquired a great deal of content knowledge that is […]

Read More

Data, Information, Knowledge: a sensemaking perspective

Posted by  Shawn Callahan —March 30, 2006
Filed in Insight

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted to knowledge. This metaphor of a pyramid or ladder to explain these concepts is unhelpful because you start to believe one is better than the other and there is a […]

Read More

Research supporting the role of intuition in complex situation

Posted by  Shawn Callahan —February 18, 2006
Filed in Insight

Nature has just reported on research which found people make better decisions by going with their gut if the situation is complex. The evidence is growing. Gary Klein’s work on naturalistic decision making supports this idea and Malcolm Gladwell has certainly popularised the viewpoint in his book Blink.

Read More

New words are new worlds

Posted by  Shawn Callahan —January 1, 2006
Filed in Insight

I’ve just arrived home from a week at Jervis Bay—stayed with my folks. My family and I spent lots of time on the beach and reading books. I was kept entertained by Melvyn Bragg’s The Adventure of English which, among other things, got me thinking about how to keep abreast of new developments. Rather than trawling through bit-oceans […]

Read More

What is tacit knowledge?

Posted by  Shawn Callahan —December 8, 2005
Filed in Insight

Over the last 6 months I have attended a few knowledge management conferences to see if things have progressed and I’m dismayed at how many times I heard academics and practitioners still talking about capturing tacit knowledge. I thought we understood that nature of tacit knowledge is that it cannot be translated or converted in […]

Read More

Send this to friend

down
up