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“If you go into a grey concrete box with one little window, it’s claustrophobic, it’s cold. If you put a skylight in it and you …

Digital Habitats: Stewarding Technology for Communities by Etienne Wenger, Nancy White and John D. Smith I’m often the technology steward for communities of practice (CoP). …

Late last year, a company approached us on the topic of employee engagement. They’d received the results of their biannual engagement survey and, as with …

Last year I wrote about how the skill to apologize will become even more valuable as the world get even more complex and speedy. Things …

To paraphrase Annette Simmons, “People won’t listen to you until they know who you are and what you want.” And one of the best ways …

To change the way we work we need to change our mental models, and that requires insight. In The Neuroscience of Leadership David Rock and …

I’m sure you have plenty of things to read and another stream of information is the last thing you are interested in. But for those …

The best way to learn a practical skill is to receive immediate, helpful feedback while you are performing the task. I was reminded of this …

“We have to consider people, process and technology.” It’s a phrase I hear quite often, especially among IT folk. Sometimes they say, “people, process, technology …

This YouTube clip provides a good concise overview of how open space meetings work. Source: Open Space List