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When asked for the secret of his success in the steel industry, American industrialist Charles Schwab (1862-1939) always talked about using praise, not criticism, giving …

In using story-work to build a brand, engage employees, or for one of its many other purposes, organisations nearly always focus on storytelling. The meme …

How do you get your people to think about what the future could be, in a way that inspires them and starts to spark action, …

I heard this story from one of our workshop participants. We were talking about values and how they play out in practice. Their organisation, a …

So called ‘motivational speakers’ don’t motivate people to change behaviour. Throughout my career I have been involved in organising, planning and developing a huge number …

My engineering friends would say it like this … good intentions are a necessary but insufficient condition for success. In my working life I have …

Is really listening to someone about your listening abilities, or is it about your motivation to listen? Is it about the ‘skills’ of listening or …

We have been using narrative approaches for many years to help organisations with employee engagement. This 4 minute youtube video gives some insights into some …

I stumbled across a blog post yesterday from Bob Sutton where he referred to the ‘Otis Redding Problem‘. This is where you put in place …

When we collect stories in companies one of the most common anecdotes is the one about the boss who fails to recognise their staff’s work. …