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Darren Woolley, over at P3, has also noticed the busy-ness meme. You know the one: we are so busy as the moment, flat out. In …

Social psychologist, Dan Gilbert, says people will not get excited and worried about global warming in the same way people have about global terrorism because …

Sensemaking is described as how we make sense of the world so we can act meaningfully in it. One of the ways we make sense …

I’ve just discovered a new word which I love: taskonomy. Donald Norman uses it to describe how we arrange things around us to get our …

For some time now we have wondered whether organisations may be starting to lose their humanity. Maybe its a good question whether they ever had …

Brenda Dervin recently made a few points in her masterclass that have stuck in my mind. Like: when it comes to sensemaking, what matters is the moment of …

Design Observer has republished an article by Michael McDonough listing the top 10 things they never taught Michael in design school. Design is a fundamental capability …

It’s hard to know what your colleagues know unless you ask them. A simple method is to erect a pin board in your department, section …

Designing interventions for complex environments requires the designers to see new patterns. Before I elaborate on this idea here is a story Steve Denning told …

In March this year I introduced you to A Whole New Mind. Daniel Pink’s argument goes something like this: jobs which can be done anywhere …