Archive for the ‘Anecdotes’ Category

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Anecdote: A simple KM solution

Posted by  Andrew Rixon —October 28, 2005
Filed in Anecdotes

One of the things I love about conferences is the people you meet and the stories you hear and share. Here’s an anecdote which I heard and thought it a great one for demonstrating the value of simplicity: “I was doing knowledge audits down south and spent some time with an operational unit which had recently been moved to lovely new warehouse […]

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Anecdote: Ready, aim, aim, aim

Posted by  Mark Schenk —October 25, 2005
Filed in Anecdotes

I was in Brisbane on Thursday and had a great opportunity to catch up with some friends.  One of them, Vince Aisthorpe, related an anecdote from Tom O’Toole who founded the Beechworth Bakery, one of the largest in the southern hemisphere.  The anecdote was about why many Government agencies don’t seem to get much done. “They […]

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Anecdotes: transcribed or documented

Posted by  Shawn Callahan —October 23, 2005
Filed in Anecdotes

Obviously anecdotes play a key role in our work. We use these real life business stories to help people see patterns that typically remain hidden using traditional techniques. Recent projects include topics like staff morale, client satisfaction, occupation health and safety and staff work load. Unlike using interviews and surveys you tend to hear what is really […]

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Anecdote: Staff motivation and team work

Posted by  Andrew Rixon —October 21, 2005
Filed in Anecdotes, Business storytelling

Earlier this year Shawn posted about a great site containing anecdotes about the development of the Apple Macintosh. Browsing through the archive I found this great anecdote written with real passion: Since the Macintosh team were artists, it was only appropriate that we sign our work. Steve came up with the awesome idea of having each […]

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Trip to Wivenhoe Dam

Posted by  Shawn Callahan —October 4, 2005
Filed in Anecdotes

Last week I had a lovely day at Wivenhoe Dam working with SE Queensland Water. It’s 50 km or so outside Brisbane. I did, however, loose my keys on the day so let me know if you find them 😉

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Latham’s diary is a lesson on why we don’t edit anecdotes

Posted by  Shawn Callahan —September 24, 2005
Filed in Anecdotes

I was reading excerpts of Mark Latham’s diaries last weekend and I was struck by how neat and complete his entries were and my immediate reaction was, “these must’ve been written and re-written way after the fact”. I even joked with my wife that it was probably a fake. Perhaps my reaction was influenced by […]

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How marketers can exploit the full power of stories

Posted by  Shawn Callahan —September 18, 2005
Filed in Anecdotes

Story-telling is a hot topic in marketing. There is a growing and well-founded belief that legendary brands, such as Apple, Nike, and Harley, have been successful by building great stories around their products-stories in which people want to share. Books are appearing by people such as Seth Godin and Laurence Vincent, which instruct marketers in […]

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KM in legal firms

Posted by  Shawn Callahan —September 13, 2005
Filed in Anecdotes

Joy London at excited utterances writes one of the best legal KM blogs around, and Joy, a New Yorker, seems to have an interest in Australia. Joy reports on a recent survey conducted by the recruitment agency, Mahlab, noting, among other things, that salaries for knowledge managers in legal firms are pretty healthy—$A140–250K for a National […]

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Stories that explain while creating, maintaining and legitimising behaviour

Posted by  Shawn Callahan —May 2, 2005
Filed in Anecdotes

On my walk with Darren this morning I was being the proud parent recounting last week’s parent-teacher night and telling him how well my eldest daughter is doing academically. Being the father of two daughters I was mindful of the importance of balancing my praise between my girls so I made a point of also recognising my youngest for getting […]

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Spare Parts Puppet Theatre

Posted by  Shawn Callahan —April 18, 2005
Filed in Anecdotes

I spent last week in Fremantle, Western Australia, working with the folks at Spare Parts Puppet Theatre. They are a great bunch who’ve, over the last 8 years, turned their theatre into on of the most loved and frequented theatres in Western Australia. I helped them out in developing a knowledge map in preparation for a new […]

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