Archive for the ‘Anecdotes’ Category

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Trip to Wivenhoe Dam

Posted by  Shawn Callahan —October 4, 2005
Filed in Anecdotes

Last week I had a lovely day at Wivenhoe Dam working with SE Queensland Water. It’s 50 km or so outside Brisbane. I did, however, loose my keys on the day so let me know if you find them 😉

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Latham’s diary is a lesson on why we don’t edit anecdotes

Posted by  Shawn Callahan —September 24, 2005
Filed in Anecdotes

I was reading excerpts of Mark Latham’s diaries last weekend and I was struck by how neat and complete his entries were and my immediate reaction was, “these must’ve been written and re-written way after the fact”. I even joked with my wife that it was probably a fake. Perhaps my reaction was influenced by […]

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How marketers can exploit the full power of stories

Posted by  Shawn Callahan —September 18, 2005
Filed in Anecdotes

Story-telling is a hot topic in marketing. There is a growing and well-founded belief that legendary brands, such as Apple, Nike, and Harley, have been successful by building great stories around their products-stories in which people want to share. Books are appearing by people such as Seth Godin and Laurence Vincent, which instruct marketers in […]

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KM in legal firms

Posted by  Shawn Callahan —September 13, 2005
Filed in Anecdotes

Joy London at excited utterances writes one of the best legal KM blogs around, and Joy, a New Yorker, seems to have an interest in Australia. Joy reports on a recent survey conducted by the recruitment agency, Mahlab, noting, among other things, that salaries for knowledge managers in legal firms are pretty healthy—$A140–250K for a National […]

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Stories that explain while creating, maintaining and legitimising behaviour

Posted by  Shawn Callahan —May 2, 2005
Filed in Anecdotes

On my walk with Darren this morning I was being the proud parent recounting last week’s parent-teacher night and telling him how well my eldest daughter is doing academically. Being the father of two daughters I was mindful of the importance of balancing my praise between my girls so I made a point of also recognising my youngest for getting […]

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Spare Parts Puppet Theatre

Posted by  Shawn Callahan —April 18, 2005
Filed in Anecdotes

I spent last week in Fremantle, Western Australia, working with the folks at Spare Parts Puppet Theatre. They are a great bunch who’ve, over the last 8 years, turned their theatre into on of the most loved and frequented theatres in Western Australia. I helped them out in developing a knowledge map in preparation for a new […]

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Hearing, or not hearing, what you expect

Posted by  Shawn Callahan —March 18, 2005
Filed in Anecdotes, Employee Engagement

My friend Michelle turned 30 a couple of weeks ago and we all went to her house for a BBQ. I got talking to her sister who told me she was learning Chinese. She was amused to find that if she attempted to speak the language to her Chinese-speaking (mandarin) friends they had no idea what […]

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Disappointing implementations and rebuilding trust

Posted by  Shawn Callahan —March 17, 2005
Filed in Anecdotes

Yesterday I presented at the 11th Annual Electronic Documents & Records Management conference (on change management) and heard a remarkable presentation by Chris Scullin from Department of Education, Science and Training. Chris recounted the initially unsuccessful implementation of their electronic records management system (it appeared to be implemented as a technology solution) and how the users […]

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Social network analysis redefines expertise location systems

Posted by  Shawn Callahan —December 13, 2004
Filed in Anecdotes

When I joined Lotus in 1999 I was whisked off to Boston to attend pre-release training for a new software product code named ‘Raven’. Raven later became ‘Lotus Discovery Server’, and joined a new breed of products called ‘expertise-location software’. These systems trawled through an organisation’s documents and emails to create a directory of topics […]

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cc or die

Posted by  Shawn Callahan —December 3, 2004
Filed in Anecdotes, Culture

I heard the following anecdote the other day: ‘When I arrived I was told I should put every in writing as an email. This didn’t make sense to me and was contrary to how I normally worked, so I kept relying on conversations to get things done–at least until I was burnt the first time. […]

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