Archive for the ‘Anecdotes’ Category

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Testing your company’s ethics-sensitivity

Posted by  Shawn Callahan —November 2, 2006
Filed in Anecdotes

I was chatting to a HR Manager from a financial services firm this week and he told me this story about a workshop a management ethicist ran for their leaders. Over a week the ethicist collected stories from staff about how work gets done. Her aim was to create a convincing scenario that would be used in […]

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Turning information security upside down

Posted by  Shawn Callahan —November 1, 2006
Filed in Anecdotes

Just a small thought for the day. I was chatting to the knowledge manager for a large Defence contractor today and he mentioned he’s having difficulty getting people to share information in an atmosphere of security consciousness. Whenever information is created the authors restrict its accessibility, effectively locking the resource away. If another team, in another […]

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The role of social networks in IT systems implementations

Posted by  Shawn Callahan —October 21, 2006
Filed in Anecdotes, Communication

I had coffee with my friend Trevor Moore yesterday and we got talking about a system implementation he’s involved in. It’s a large project affecting more than 500 people in the organisation. Trevor shared with me a sketch he uses to illustrate what is likely to happen to staff performance as the system is developed, […]

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The Ultimate Guide to Anecdote Circles

Posted by  Shawn Callahan —October 19, 2006
Filed in Anecdotes

We are very pleased to announce the release of a little eBook we have been working on called The Ultimate Guide to Anecdote Circles. Our aim for this book is to bring together the combined practical experiences of Anecdote in running anecdotes circles and presenting the information in a fun, easy to use format. You […]

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Story as a source of insight

Posted by  Andrew Rixon —September 28, 2006
Filed in Anecdotes

Here is an anecdote from a senior executive from our recent survey which I just had to share. I’ve posted about the 5 ways in which stories are discouraged in organisations, as well as the 7 story forms which are valued in organisations. Paradoxically, but realistically, this anecdote contains elements of both of these, discouragement and value. This anecdote also reflects […]

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Surveys, rewards and shame

Posted by  Shawn Callahan —September 27, 2006
Filed in Anecdotes

Bob Sutton has a terrific post describing how Cedars-Sinai Medical Center got all their doctors to wash their hands. His main source for the post is a New York Times Magazine article called Selling Soap by Stephen Dubner and Steven Levitt. The hospital started out with 65% compliance. [Now this percentage is thrown into question by some […]

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If you can’t measure it….

Posted by  Mark Schenk —September 18, 2006
Filed in Anecdotes, Leadership Posts

I recently heard a presentation that mentioned the truism ‘if you can’t measure it you can’t manage it’. It reminded me of how uncomfortable I have always been with this statement and the way it gets touted like a mantra in some organisations. If we view the functions of management as ‘plan, organise, lead, control, direct’, then […]

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Pictorial stories that convey values

Posted by  Shawn Callahan —September 5, 2006
Filed in Anecdotes

A mining company just finished a traditional values exercise. You know the one, it ends up with a bulleted list of single words like integrity, diversity, professionalism. The designers quickly realised that their list wouldn’t mean much in the field so they started a project to collect stories from all their mine sites which illustrated […]

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Meeting with the creator of Most Significant Change

Posted by  Shawn Callahan —August 25, 2006
Filed in Anecdotes

I met with Rick Davies this week. He’s in Melbourne visiting his family and doing some work for Oxfam. We talked about the Zahmoo project and he made some very helpful suggestions. Rick asked me to make a link from the Zahmoo home page to the MSC guidebook that he and Jess Dart put together, which is […]

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Becoming self-sufficient

Posted by  Shawn Callahan —August 3, 2006
Filed in Anecdotes

I spent the afternoon with one our clients, a large multi-national, talking about the Most Significant Change pilot we’ve recently worked on together (perhaps one of the first MSCs in a corporate environment). The client has worked on a range of projects with us over the years, including business narrative to address morale issues, knowledge sharing and we […]

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