Archive for the ‘Anecdotes’ Category

Blog

As a business person, why care about storytelling?

Posted by  Shawn Callahan —April 11, 2009
Filed in Anecdotes, Business storytelling, Leadership Posts, Strategy

In 1993, as the co-founder of photographic library startup, I travelled to Los Angeles to check out one of America‚Äôs largest commercial photographic collections. Remarkably they were well under way converting their film stock to Kodak PhotoCD, a proprietary digital format launched the year before. We were impressed with Eastman Kodak because it looked like […]

Read More

Complexity based interventions and the role of peer pressure

Posted by  Shawn Callahan —March 8, 2009
Filed in Anecdotes

A few weeks ago my youngest daughter was kidnapped by her school bus driver. Actually it wasn’t just my daughter, it was every child on the bus that day. It all started a few weeks before the kidnapping. Every day on the way home from school the bus would reach the first stop and one […]

Read More

The power of hobbies in building community

Posted by  Shawn Callahan —February 23, 2009
Filed in Anecdotes, Collaboration

On that day when Adelaide’s temperature reached 46.7C I was running a workshop for the spatial modelling and drafting community of practice. Their ritual is to have a BBQ for lunch, which seems a little crazy given the heat but that didn’t stop us. We all retreated to air condition comfort to chow down on […]

Read More

Profiting from Collaboration

Posted by  chandni —January 21, 2009
Filed in Anecdotes, Collaboration

Google and P&G are both known for their innovation capabilities and strict internal policy. Driven by market forces, they made an exception. They swapped about two-dozen staffers who spent weeks dipping into each other’s staff training programs and sitting in on meetings where business plans get hammered out. This is terrific example of purposeful collaboration […]

Read More

Practicing great customer service, one story at a time

Posted by  chandni —January 9, 2009
Filed in Anecdotes, Business storytelling

Many posts ago, we shared the example of the Ritz Carlton demonstrating that ‘A company that values customer service should be teeming with customer service stories’. Here’s another living example: Sparkspace They have created a dedicated blog to record remarkable customer service. This is how they started with the idea. We’ve challenged our company to […]

Read More

Group rewards result in higher performance

Posted by  Shawn Callahan —January 8, 2009
Filed in Anecdotes, Collaboration

When I was at IBM leading the software services group in Melbourne I suggested in one of our leadership meetings that we should introduce a set of group-based incentives. I was howled down and accused of being a communist. I’m not kidding. While I know fact, data and rationale alone cannot persuade someone to change […]

Read More

…all you need is love

Posted by  Mark Schenk —December 18, 2008
Filed in Anecdotes

Driving to Sydney yesterday I heard the ABC news describe how Justice Michael Kirby had delivered a speech on the topic of love to a bunch of law and commerce graduates. It was one of his last speeches before stepping down from his role as one of our High Court judges. I guess I was […]

Read More

Saying thanks is important for collaboration

Posted by  chandni —December 11, 2008
Filed in Anecdotes, Communication

A discussion thread on the Australian Facilitator’s Network (AFN) list highlights a collaborative behaviour we don’t seem to practice enough of and in a meaningful way: the art of saying thank you. When it’s heartfelt and authentic, saying thanks creates a new level of trust between two people. It opens up the possibility of working […]

Read More

Collaboration requires fairness

Posted by  Shawn Callahan —November 28, 2008
Filed in Anecdotes, Collaboration

Humans have a strong sense of fairness. If two people are given a sum of money and one is asked to divide it and offer the other portion to their partner, if it’s not a 50/50 split the partner is most likely to refuse offer, even if this means that both parties loose everything. And […]

Read More

Scientific discovery and the value of collaboration

Posted by  chandni —November 25, 2008
Filed in Anecdotes, Collaboration

Scientists in Iowa recently reported a breakthrough discovery. They successfully identified the gene (PRICKLE1) which when mutated causes epilepsy. There’s two things amazing about this discovery PRICKLE1 is unique in that it has never been associated with any other disease. The project involved two dozen institutions across 6 countries and collaboration played an important role. […]

Read More

Send this to friend

down
up