Author Archive

How I used a story spine

Posted by  Shawn Callahan —July 11, 2007
Filed in Business storytelling

Viv McWaters has just posted an example of a story spine which reminded me of how we are using story spines in our sensemaking workshops. …

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Cognitive biases

Posted by  Shawn Callahan —July 9, 2007
Filed in Communication

Who said we were rational beings? Here is a multitude of cognitive biases we are all subject to such as the information bias (the tendency …

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Have the large consulting firms trained us to do knowledge strategies the wrong way?

Posted by  Shawn Callahan —July 8, 2007
Filed in Strategy

I just returned from a week’s holiday at Mossy Point in NSW and as usual I had a pile of books I was going to …

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Data, Information, Knowledge: a sensemaking perspective

Posted by  Shawn Callahan —June 28, 2007
Filed in Communication

The relationship among data, information and knowledge is often depicted as a pyramid. With data at the base, it’s converted to information and information converted …

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It’s only afterwards that it becomes anything like a story

Posted by  Shawn Callahan —June 26, 2007
Filed in Business storytelling

I read this lovely quote in the following paper, Petranker, J. (2005) ‘The When of Knowing’, The Journal of Applied Behavioural Science, vol. 41, no. …

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One of the many forces driving the need for knowledge retention practices

Posted by  Shawn Callahan —June 24, 2007
Filed in Collaboration

The ‘up or out’ policy is well known in consulting firms like McKinsey & Company. If you are not promoted in 5 years to partner …

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Three types of collaboration

Posted by  Shawn Callahan —June 21, 2007
Filed in Collaboration

Nancy White and I have been working on a project to help our client enhance their collaboration practices. In the process we’ve identified three types …

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The art of editing a story for emotional impact

Posted by  Shawn Callahan —June 20, 2007
Filed in Business storytelling

I wont say much at all here except go read this post by Les Posen (and definitely watch the YouTube video). It features a Welshman …

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The difficulty in being the expert interpreting a story

Posted by  Shawn Callahan —June 19, 2007
Filed in Business storytelling

Scientific American.com has an amusing piece by Steve Mirsky that highlights one of the reasons why experts shouldn’t attempt to interpret stories—there are many truths …

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Distributed teams and the bane of time zones

Posted by  Shawn Callahan —June 19, 2007
Filed in Collaboration

Lynda Gratton at MITSloan has written a short article of some factors that might affect the performance of a distributed team. I’m a little sceptical …

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