Author Archive

Compromise for breakfast

Posted by  Mark Schenk —September 2, 2006
Filed in Culture

Seth Godin relates a story about breakfast on his blog. Except its not about breakfast but about how compromise insidiously erodes your intent and how …

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Sensemaking using heuristics

Posted by  Mark Schenk —August 21, 2006
Filed in Culture

Sensemaking is described as how we make sense of the world so we can act meaningfully in it. One of the ways we make sense …

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Positive deviance

Posted by  Mark Schenk —August 9, 2006
Filed in Insight

One of the concepts of Appreciative Inquiry is to identify the positive deviants in a system and to find out what it is they are …

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Management can kill a community of practice

Posted by  Mark Schenk —July 30, 2006
Filed in Anecdotes, Collaboration

I was reminded earlier this week of an event in 2000 when I was working for SMS consulting that demonstrated the dramatic and adverse impact …

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Join Anecdote and make a difference

Posted by  Mark Schenk —July 21, 2006
Filed in News

Last week, I was sitting in a hotel room in Sydney with Shawn and Andrew following a workshop by Brenda Dervin: sense-maker extraordinaire. The workshop re-confirmed …

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A question of balance

Posted by  Mark Schenk —July 15, 2006
Filed in Collaboration

For centuries (until the 1950’s), scientists believed that the left side of our brains (the rational, analytical, logical side) was the crucial side; the side …

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The importance of dialogue

Posted by  Mark Schenk —July 10, 2006
Filed in Communication

Shawn’s series of posts on finding expertise has reminded me of one of my favourite quotes: an anthropologist’s description of an agricultural North American tribe …

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Perspectives on problem solving

Posted by  Mark Schenk —June 22, 2006
Filed in Communication

Individuals and organisations have many ways of tackling problems. A paper ‘Describing 16 Habits of Mind’ describes the following perceptual orientations that one can take …

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Getting management buy-in

Posted by  Mark Schenk —May 9, 2006
Filed in Anecdotes, Collaboration

The actKM list has a discussion underway to collect stories of how people have (either successfully or otherwise) tried to get management support for their …

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New whitepaper – how to talk about knowledge management

Posted by  Mark Schenk —April 18, 2006
Filed in Collaboration

For years we have been listening to presentations, reading articles and working with organisations in the KM field and probably the only consistent theme is the lack …

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