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Why do airlines find it so hard to say sorry? I have been doing a lot of travel lately, and today is no exception, with flying from my home in Melbourne to Brisbane to run a session on teaching leaders in an IT department to tell their strategic story. Last night in Melbourne was pretty […]

Came across this wonderful infographic on the differences between business storytelling versus corporate speak. Anyone have anything to add?

I love short stories that say so much. Being a Kiwi, this is an incredibly exciting time for me with the Rugby World Cup currently underway in New Zealand. As part of keeping up to date with all the current news about the cup, the teams and the players, I came across this blog on […]

Steve Jobs introduced iCloud at Apple’s WorldWide Developers Conference in June 2011 . iCloud is Apple’s ‘next big thing’. After explaining the iCloud concept, Steve says, “Now, you might ask ‘why should I believe them – they’re the ones that brought me MobileMe?’” The audience laughs uproariously. Everyone in the audience knows that MobileMe is […]

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“Insight is an unexpected shift to a better story.”–Gary Klein, Seeing What Others Don’t You can download the pdf version of this article. Shawn and Mark wrote this article for the Storytelling for Insight workshop that that was held in Singapore in 2011 with Gary Klein and Patrick Lambe and featured in Gary Klein’s book, […]