Archive for 2007

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Steve Denning picks up on story-listening

Posted by  Shawn Callahan —July 21, 2007
Filed in Business storytelling, Communication

I was just reading Steve Denning’s latest newsletter and I noticed that he has picked up on the importance of story-listening in his latest book. He writes: Obviously, I’m a great fan of storytelling. And yet, I have to say, there’s also something basically wrong with the term, “storytelling”. If you take it literally, it […]

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Taking on new tasks

Posted by  Shawn Callahan —July 20, 2007
Filed in Communication, Culture

A few posts ago I described how you can delegate tasks in a way that informs people with what they need to know to do a job in a complex world. Now let’s look at what you might do when taking on a new task, project, or assignment that has been delegated to you. What […]

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Three principles for learning

Posted by  Shawn Callahan —July 19, 2007
Filed in Anecdotes

My wife, Sheenagh, went to a conference on literacy last week. She’s a primary school teacher and teaches a 1st grade class. One the speakers, David Hornsby, said there were three principles you should keep in mind when helping children to learn. Move from the heart to the head Move from the meaningful to the […]

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Converting your blog posts to wiki pages

Posted by  Shawn Callahan —July 17, 2007
Filed in Collaboration

Today I worked out a neat hack to get our blog posts from Ecto into our wiki without having to reformat. Simply view the html of the blog post. In Ecto this mean clicking on the < > toggle at the bottom of the screen. Copy the html. Paste the html into HTML::WikiConverter and click […]

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How to set a task in a complex work environment

Posted by  Shawn Callahan —July 17, 2007
Filed in Collaboration, Strategy

One of the most useful books I own is Gary Klein’s “Intuition at Work: Why Developing Your Gut Instincts Will Make You Better at What You Do”. Gary takes the mystery out of intuition and explains it as tacit knowledge we develop through experience. What I really like about Gary’s books are the practical techniques […]

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Blogging has a role in culture change

Posted by  Mark Schenk —July 15, 2007
Filed in Business storytelling

Arjun Thomas has blogged a summary of a recent McKinsey Global Survey on ‘How Businesses are using Web 2.0″. The survey continues a theme that businesses are still shy about the use of blogs within the firewall, identifying a preference for tools supporting automation and networking. In contrast, a report entitled ‘The Blogging Revolution: Government […]

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The Melbournians

Posted by  Shawn Callahan —July 14, 2007
Filed in News

It’s always nice to put a face to a name. Here’s Daryl, Robyn and me.

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Victoria Ward is blogging

Posted by  Shawn Callahan —July 13, 2007
Filed in News

I can’t say how excited I was to find Victoria Ward blogging. I noticed a link to her site over at Bev Trayner’s blog (thanks Bev). So who is Victoria Ward? Victoria founded Sparknow in 1997 and I discovered her work when I was in London last year. Her knowledge of narrative practice is impressive, […]

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Real knowledge management

Posted by  Shawn Callahan —July 12, 2007
Filed in Anecdotes

A few years ago I attended KM Australia in Sydney. It was the early days of KM in Australia and I remember one of the keynote speakers spent a large portion of this presentation typing knowledge management into Google and everyone marvelling at vast quantity of hits returned. KM was really popular on the net. […]

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How I used a story spine

Posted by  Shawn Callahan —July 11, 2007
Filed in Business storytelling

Viv McWaters has just posted an example of a story spine which reminded me of how we are using story spines in our sensemaking workshops. I was inspired to used this technique after observing how my dad made sense of something (a trivial example) after he had the opportunity to tell a story. Here’s what […]

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