Archive for 2006

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4 ways to use your time more effectively

Posted by  Shawn Callahan —November 18, 2006
Filed in Insight

Wherever I go I hear the same thing, “I’d love to do it, but we just don’t have enough time.” ‘It’ is anything they know is important, and could make a difference, but they are totally overwhelmed with their current tasks. The thought of something else is just too much.

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James Webb Young’s technique for producing ideas

Posted by  Shawn Callahan —November 16, 2006
Filed in News

Darren Woolley over at P3 put me onto this little book that was first published in the 1940s called A Technique for Producing Ideas. Here is the five step process. 1. Gather raw material You need to collect specific and the general information about the issue you are working on. I like to gather my […]

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What kind of facilitator are you?

Posted by  Andrew Rixon —November 14, 2006
Filed in Business storytelling, Collaboration

At the upcoming Australian Facilitators conference I’m looking forward to the “Facilitator Archetypes” workshop that I’m running alongside a great cartoonist, Simon Kneebone. This workshop was inspired from some work we did earlier this year exploring language in facilitation. When I asked “what metaphor describes your style of facilitation” I had no idea it would […]

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Interested in Wellness?

Posted by  Andrew Rixon —November 14, 2006
Filed in Events

Then don’t miss out on the Third Annual Australian Wellness Conference to be held in Brisbane November 30 – December 1, 2006. The feature topics will span areas of personal wellness, self-management, worksite wellness, wellness coaching and wellness in the health professions.

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Reminisicience work – ways to collect stories

Posted by  Shawn Callahan —November 14, 2006
Filed in Business storytelling

A couple a weeks ago we released our guide to anecdote circles and it has been extremely popular. We tried our best to give an expansive description of how you run these simple gatherings designed to elicit stories. Today on Working Stories Victoria made a substantial contribution by relating the techniques she is learning about […]

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The lure of numbers–employee engagement is good for business

Posted by  Shawn Callahan —November 13, 2006
Filed in Employee Engagement

Gallup has done a survey of 1000 US employees investigating the relationship between engaged employees and innovation. At first glance it seems impressive. There are lots of numbers, a couple of graphs and even a statement at the bottom of the article describing the survey limitations. The results, however, hinge on their definitions of employee engagement […]

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Arthur Shelley’s Organisational Zoo

Posted by  Shawn Callahan —November 13, 2006
Filed in Fun

Metaphors are powerful for understanding what makes people really tick. Forget asking people what they think about a situation; ask them what comes to mind regarding how things really get done around here when you see these three characters? Each character is from Arthur’s The Organizational Zoo, a humorous collection of animal metaphors depicting people […]

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Measuring knowledge work – when measures become targets

Posted by  Shawn Callahan —November 13, 2006
Filed in Employee Engagement

The whole fraud is only possible because performance metrics in knowledge organizations are completely trivial to game. Joel on Software Joel demonstrates a weakness of metrics in assessing the performance of software developers and somewhat cynically suggests that large management consulting firms actively exploit this weakness. Whenever I have a choice between malicious intent and […]

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Running our communities of practice workshop in Hong Kong

Posted by  Shawn Callahan —November 11, 2006
Filed in Collaboration

I’m planning to be in Hong Kong for the The 3rd Asia-Pacific International Conference on Knowledge Management (11–13 December) and as part of the conference I will be running a half day workshop on Starting and Sustaining Communities of Practice on the 15th of December. You can register for the workshop here. Here is the description […]

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How a restaurant uses stories to keep staff motivated

Posted by  Shawn Callahan —November 10, 2006
Filed in Business storytelling

A simple yet effective use of stories is to get staff to recount experiences of success (perhaps using an anecdote circle) before facing the new challenges of the day. According to an article in the Wall Street Journal, this is the practice at Morton’s, The SteakHouse. Using positive reinforcement always works better than, “If you […]

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