Archive for July, 2006
A simple intervention to reduce flaming
Nancy White points us to a beautifully simple intervention for reducing flaming in an online forum; pre-populate the text box where you write your message with …
Read MoreThe value of ethnography in business
Andy Crabtree has written a short article on how to use ethnography to design IT systems. It reminded me of the time, in 2004, when …
Read MoreAustralia wide research on story and narrative techniques in business
Today is an exciting day for us. Today, we launch an Australian wide research project. As a company dedicated to story and narrative approaches in …
Read MoreBring the bulletin board back – find out who knows what, who and how
It’s hard to know what your colleagues know unless you ask them. A simple method is to erect a pin board in your department, section …
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